Our Services
MBD is a collection of businesses working together to assist our clients.
We provide a variety of services to assure that our clients are serviced by experts in various fields. With our collection of businesses and services, we assist our clients in many ways during this time.
JANITORIAL SERVICE
Janitorial service is our professional maintenance services. We work hard to customize a janitorial maintenance program that is tailored to the requirements of your building. Our business cleaning service includes:
- → Fitness centers
- → Churches
- → Office buildings
- → Schools
- → Retail stores
- → Auto dealerships
- → Restaurants
- → Medical facilities
We offer some excellent specialized cleaning services, including green cleaning, window washing, power washing, and carpet shampooing.
DESKTOP/HELP DESK TECHNICIAN
Our techs are mutilingual and hold accreditations from today’s leading hardware and software vendors. This includes Microsoft's small business partner certification, as well as certifications from VMware, Cisco, Google, Apple, Netgear, Symantec and many more.
BI-LINGUAL INBOUND AND OUTBOUND CALL CENTER SERVICES
We deliver a wide range of contact center services and call center outsourcing solutions. Our award-winning multilingual customer service solutions that are designed to deliver exceptional Net Promoter Scores (NPS), Customer Satisfaction (CSAT), Customer Effort (CES) and First Contact Resolutions (FCR).
We support clients in over 35 languages including German, French, Spanish, Italian, Dutch, Portuguese, Polish, Czech, Romanian, Hungarian, Bulgarian, Russian, Greek, Turkish, Arabic, Swedish, Norwegian, Finnish, Danish, Mandarin Chinese, Japanese and more – all for seamless communication across cultures.
TRANSLATE AND TRANSCRIPTION SERVICES
Our team is highly adept in transcribing the most detailed and complex assignments. We navigate projects that have audio with difficult sound quality, large group discussions, technical and complex content, specific formatting requirements, and medical verbiage with ease.
Our professional and experienced transcriptionists deliver accurate and complete transcription projects within 24 hours.
